AC: 'Bank Account Value' Field is Blank on the Transaction Line when Source Document is Cancelling JournalMay 7, 2026Knowledge
Content Standard GuideTitleAC: 'Bank Account Value' Field is Blank on the Transaction Line when Source Document is Cancelling JournalURL NameAC-Bank-Account-Value-Field-is-Blank-on-the-Transaction-Line-when-Source-Document-is-Cancelling-JournalInformationProduct AreaHelp Product AreaCash and Bank ManagementRelease VersionHelp Release VersionAll VersionsSymptomsHelp SymptomsYou cancelled the journal with the line type Bank Account, but when you tried to reconcile the bank, the transaction line value is 0.00. EnvironmentHelp EnvironmentAll VersionsCertinia AccountingResolutionHelp ResolutionOpen a case with Certinia Support to populate the bank account value on the transaction lineCauseHelp CauseUnknownAdditional NotesHelp Additional Notes
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