Loading
HelpCommunityTraining Center

ArticlesAC: Cancelling and Reversing Journals Posted with Zero Dual and Home Values in Transaction Line Items

Knowledge Article

AC: Cancelling and Reversing Journals Posted with Zero Dual and Home Values in Transaction Line Items

  • May 6, 2026
  • Knowledge

Title
AC: Cancelling and Reversing Journals Posted with Zero Dual and Home Values in Transaction Line Items
URL Name
AC-Cancelling-and-Reversing-Journals-Posted-with-Zero-Dual-and-Home-Values-in-Transaction-Line-Items

Product Area
Accounts Payable - FM Cloud
Release Version
Winter 2026;Summer 2025;Spring 2025;Spring 2026
Symptoms
  • Home and Dual values on Transaction Line Items associated to Cancelling and Reversing Journals are zero and Journal Type on the source Journal is "Manual Journal"
Environment
  • Accounting
  • Spring 2026 SP2
  • Winter 2026 SP5
  • Summer 2025 SP10
  • Spring 2025 SP14
Resolution
  • Open a case with Certinia Support to delete the affected Cancelling or Reversing Journals
  • Workaround: Once affected Cancelling or Reversing Journals have been deleted, original Journal can be cancelled or reversed using Classic View
Cause
  • Known Issue
Additional Notes
Professional Services CloudCustomer Success CloudFinancial Management CloudAccounts Payable
Was this article helpful?
00
Upload Files
Recommendations
No results for undefined
Loading
Knowledge:AC: Cancelling and Reversing Journals Posted with Zero Dual and Home Values in Transaction Line Items