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AC: Doubled Home Value in Period 2026/004

A calculation logic error for specific period structures in the 2026 fiscal year causes the system to incorrectly aggregate or double-count the Home Value. This results in inflated reporting balances and incorrect balances for a company, specifically within Period 2026/004. Transaction line items show aggregated values that do not match the source document. The defect is resolved in Accounting Summer 2024 SP17 and has been applied to several subsequent versions.

  • Apr 30, 2026
  • Knowledge

Title
AC: Doubled Home Value in Period 2026/004
URL Name
AC-Doubled-Home-Value-in-Period-2026-004

Product Area
Cash & Bank Management - FM Cloud
Release Version
All Versions
Symptoms
  • The Reporting Balances On Demand Update scheduled job is running hourly, but failing to correct the inflated totals.
  • The company XXXXXXXX shows incorrect balances, specifically within Period 2026/004.
  • Transaction line items or general ledger balances reflect aggregated values that do not align with the document source.
Environment
  • Certinia Accounting
  • Summer 2024 SP14, Winter 2026
Resolution
  1. Defects fixed in Accounting Summer 2024 SP17
  2. The fix has also been applied to the following versions: Winter 2026, Spring 2025, Summer 2025, Spring 2026, and Winter 2026
Cause
  • The issue stems from a calculation logic error during data processing for specific period structures in the 2026 fiscal year. This defect causes the system to incorrectly aggregate or double-count the Home Value during the posting process or period transition, leading to inflated reporting balances.
Additional Notes
Professional Services CloudCustomer Success CloudFinancial Management CloudCash & Bank Management
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Knowledge:AC: Doubled Home Value in Period 2026/004