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ArticlesAC: Error Message: "A Background Matching process is already in progress. Wait for this to finish before trying again" When Trying to Run Background Matching

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AC: Error Message: "A Background Matching process is already in progress. Wait for this to finish before trying again" When Trying to Run Background Matching

A warning message can appear when a user attempts to run the Background Matching process. This message indicates a process is already in progress. The issue is caused by a historical Accounting Background Worker that is incorrectly marked with a "Processing" status. To resolve this, the status must be changed to "Complete".

  • Jun 22, 2026
  • Knowledge

Title
AC: Error Message: "A Background Matching process is already in progress. Wait for this to finish before trying again" When Trying to Run Background Matching
URL Name
AC-Error-Message-A-Background-Matching-process-is-already-in-progress-Wait-for-this-to-finish-before-trying-again-When-Trying-to-Run-Background-Matching

Product Area
Cash & Bank Management
Release Version
Winter 2026
Symptoms
  1. Go App Launcher > Background Matching
  2. Error Message:

"Warning     

A Background Matching process is already in progress. Wait for this to finish before trying again."

Environment
  • Accounting 
  • Winter 2026 SP4
Resolution
  • An historic Accounting Background Worker was showing with Status "Processing", this needed to be amended to "Complete"
Cause
  • An historic Accounting Background Worker was showing with Status "Processing" resulting in the warning message
Additional Notes
Customer Success CloudFinancial Management CloudCash & Bank ManagementProfessional Services Cloud
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Knowledge:AC: Error Message: "A Background Matching process is already in progress. Wait for this to finish before trying again" When Trying to Run Background Matching