Content Standard GuideTitleAC: When Creating a Journal the Override Values are Not MaintainedURL NameAC-When-Creating-a-Journal-the-Override-Values-are-Not-MaintainedInformationProduct AreaHelp Product AreaCash & Bank ManagementRelease VersionHelp Release VersionSpring 2025;Winter 2025;Summer 2024;Spring 2024SymptomsHelp SymptomsWhen creating a Journal, the Override Dual Value field is incorrect. Following the steps below: Create a JournalPopulate the field Override dual value on the Journal linePost the JournalWhen checking the Transaction Line, the Override Dual Value is different to what was previously entered, so is incorrect EnvironmentHelp EnvironmentCertinia AccountingVersions: Spring and Summer 2024, Winter and Spring 2025ResolutionHelp ResolutionThis issue is due to a known defect that has since been fixed in a Service Pack release:Please upgrade to one of the following versions: Spring 2024 SP17Summer 2024 SP12Winter 2025 SP8Spring 2025 SP4Summer 2025 SP1 CauseHelp CauseIncorrect Dual Value due to known defect, fixed in later versions and SP releasesAdditional NotesHelp Additional Notes
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