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ArticlesAccounting: When Amending Dimensions on a Sales or Payable Invoice in Lightning, the Values in the Other Dimension Fields are Deleted.

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Accounting: When Amending Dimensions on a Sales or Payable Invoice in Lightning, the Values in the Other Dimension Fields are Deleted.

  • Jun 6, 2024
  • Knowledge

Title
Accounting: When Amending Dimensions on a Sales or Payable Invoice in Lightning, the Values in the Other Dimension Fields are Deleted.
URL Name
Accounting-When-Amending-Dimensions-on-a-Sales-or-Payable-Invoice-in-Lightning-the-Values-in-the-Other-Dimension-Fields-are-Deleted

Product Area
Sales Invoice Sales Credit Note Payable Invoice Payable Credit Note
Release Version
Symptoms
  1. Open a posted Sales or Payable Invoice
  2. Go to Expense Line Item > Amend
  3. Edit the Dimension 1 field > Save
  4. Observe that the value in the Dimension 2 field disappears
  5. Enter the value in the Dimension 2 field > Save
  6. Observe that the value in the Dimension 1 field disappears
Environment
  • Certinia Accounting
  • Summer 2023
Resolution
  • The defect is fixed in Accounting Summer 2023 SP11
Cause
  • This issue has been identified as a defect.
Additional Notes
  • The workaround is to amend the document in Classic View.
Customer Success CloudAccounts ReceivableAccounts PayableProfessional Services CloudFinancial Management Cloud
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Knowledge:Accounting: When Amending Dimensions on a Sales or Payable Invoice in Lightning, the Values in the Other Dimension Fields are Deleted.