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ArticlesBC: Error Message: “A CustomField with the name XXXX.XXXX already exists”

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BC: Error Message: “A CustomField with the name XXXX.XXXX already exists”

When enabling specific features in Billing Central, an error may occur indicating a custom field already exists. This error prevents the successful activation of the feature. The resolution involves removing or modifying the duplicate custom field. Further manual steps or consulting assistance might be necessary to resolve the issue.

  • Nov 13, 2023
  • Knowledge

Title
BC: Error Message: “A CustomField with the name XXXX.XXXX already exists”
URL Name
BC-Error-Message-A-CustomField-with-the-name-XXXX-XXXX-already-exists

Product Area
Feature Console
Release Version
Symptoms
  1. User is trying to enable the Feature Console BC Order to Contract Integration or Revenue Recognition for BC
  2. When the CPQ Order to Billing Central Contract Integration  screen opens an error message is displayed:

XXXX : A CustomField with the name XXXX.XXXX already exists.

Environment
  • Billing Central
  • All Versions
Resolution
  • Remove or change the custom field and adapt all customisations where that field is used
  • Consulting assistance can be provided with this if required, this would be chargeable work
  • Manual steps may be required to get past the errors
Cause
  • The field referenced in the error already existed on the relevant object
Additional Notes
Customer Success CloudFinancial Management CloudMulti-Revenue BillingProfessional Services Cloud
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Knowledge:BC: Error Message: “A CustomField with the name XXXX.XXXX already exists”