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ArticlesConcur: Error: "psac:Too many query rows: 50001" When Accessing PSA Direct for Concur Expense Settings Page

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Concur: Error: "psac:Too many query rows: 50001" When Accessing PSA Direct for Concur Expense Settings Page

An error stating "psac:Too many query rows: 50001" may occur when accessing the PSA Direct for Concur Expense Settings page. This error is the result of a known defect within the Spring 2024 SP6 release. This issue prevents users from saving their settings. The resolution is to upgrade to PSA Direct for Concur Spring 2024 SP8 by submitting a support case.

  • Aug 1, 2025
  • Knowledge

Title
Concur: Error: "psac:Too many query rows: 50001" When Accessing PSA Direct for Concur Expense Settings Page
URL Name
Concur-Error-psac-Too-many-query-rows-50001-When-Accessing-PSA-Direct-for-Concur-Expense-Settings-Page

Product Area
Concur - PS Cloud
Release Version
Spring 2024
Symptoms

When accessing the PSA Direct for Concur Expense Settings page, the following error occurs on top of page and user is unable save settings: "psac:Too many query rows: 50001"

Environment
  • PS Cloud Integrations
    • PSA Direct for Concur 
      • Spring 2024 SP6
Resolution
  1. To resolve, submit a support case to upgrade to PSA Direct for Concur Spring 2024 SP8
Cause

This is caused by a known defect.

Additional Notes
IntegrationsProfessional Services CloudCustomer Success CloudFinancial Management CloudConcur
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Knowledge:Concur: Error: "psac:Too many query rows: 50001" When Accessing PSA Direct for Concur Expense Settings Page