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ArticlesConga: Error Message: "Not Authorized. Unable to get the Conga Authorization"

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Conga: Error Message: "Not Authorized. Unable to get the Conga Authorization"

An error message stating "Not Authorized. Unable to get the Conga Authorization" may appear when using Conga. This issue is related to the Conga servers. Users can check the Conga status page for updates on server availability.

  • Sep 18, 2023
  • Knowledge

Title
Conga: Error Message: "Not Authorized. Unable to get the Conga Authorization"
URL Name
Conga-Error-Message-Not-Authorized-Unable-to-get-the-Conga-Authorization

Release Version
Symptoms
  • When printing with Conga, the following appears: Error Message: "Not Authorized. Unable to get the Conga Authorization"
Resolution
  • This is due to issues on the Conga servers
  • Click here to see Conga Status updates
Cause
Additional Notes
Customer Success CloudCongaFinancial Management CloudIntegrationsProfessional Services Cloud
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Knowledge:Conga: Error Message: "Not Authorized. Unable to get the Conga Authorization"