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ArticlesError Message: "Company not found. Verify the CompanyCode." When Attempting to Post and Testing the Avalara AvaTax Connection

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Error Message: "Company not found. Verify the CompanyCode." When Attempting to Post and Testing the Avalara AvaTax Connection

  • Apr 16, 2025
  • Knowledge

Title
Error Message: "Company not found. Verify the CompanyCode." When Attempting to Post and Testing the Avalara AvaTax Connection
URL Name
Error-Message-Company-not-found-Verify-the-CompanyCode-When-Attempting-to-Post-and-Testing-the-Avalara-AvaTax-Connection

Product Area
Settings
Release Version
Symptoms
Symptom 1
  1. Go to FM Tax Calculation Settings tab
  2. Click on Test Connection button
  3. "Error:  Company not found. Verify the CompanyCode." 
Symptom 2
  1. Post Sales Invoice and get error: 
  • Error Message:  "Company not found. Verify the CompanyCode." 
Environment
  • Certinia Accounting Avalara Avatax Integration
  • All versions
Resolution
Resolution 1
  1. Log into https://admin-avatax.avalara.net
  2.  Go to the Organization Tab
  3. Click on the company name
  4. Click on the Company Setup tab
  5. Click the checkbox for Default Company
  6. Save 
Resolution 2
  1. Contact Avalara
  2. Confirm if the correct Company Code is entered in the update the related field on the Accounting Company page
  3. Update if necessary > Save
Cause
  1. Default company not setup
  2. User changed the Company Code on the Accounting Company page by mistake
Additional Notes
Help on how to edit a company in Avalara 
 
Avalara
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Knowledge:Error Message: "Company not found. Verify the CompanyCode." When Attempting to Post and Testing the Avalara AvaTax Connection