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ArticlesError Message: "Enhanced mode is not enabled. Contact your administrator."

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Error Message: "Enhanced mode is not enabled. Contact your administrator."

When creating a payable invoice or credit note from an expense report, an error message may appear stating that enhanced mode is not enabled. To resolve this, the "Run Integration in Enhanced Mode" setting must be enabled within the PSA – Accounting Connector Settings. This involves navigating to Custom Settings from Setup and editing the PSA – Accounting Connector Settings to select the appropriate checkbox.

  • Jul 30, 2025
  • Knowledge

Title
Error Message: "Enhanced mode is not enabled. Contact your administrator."
URL Name
Error-Message-Enhanced-mode-is-not-enabled-Contact-your-administrator

Product Area
PSA - Accounting Connector Payable Invoices
Release Version
Summer 2023
Symptoms
  1. Go to an Expense Report 
  2. Click on Create Payable Invoice or Credit Note 
  3. Receive error:
  • "Enhanced mode is not enabled. Contact your administrator." 
Environment
  • PSA - Accounting Connector
    • 2022.300.3
    • 2024.300.1
Resolution
  • The Run Integration in Enhanced Mode box needs to be checked in the PSA – Accounting Connector Settings

    To enable enhanced mode:

    1. From Setup, click Custom Settings.
    2. Next to PSA – Accounting Connector Settings, click Manage.
    3. Click Edit.
    4. Select Run in Enhanced Mode.
    5. Click Save. Enhanced mode is now enabled.
    Cause
    • The Run Integration in Enhanced Mode box was not checked in the PSA – Accounting Connector Settings
    Additional Notes
    IntegrationsProfessional Services CloudCustomer Success CloudServices Resource PlanningFinancial Management Cloud
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    Knowledge:Error Message: "Enhanced mode is not enabled. Contact your administrator."