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ArticlesAC: When Creating a Cash Entry (Native UI) the Field Account Not Polulates at the Header Level

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AC: When Creating a Cash Entry (Native UI) the Field Account Not Polulates at the Header Level

When creating a Cash Entry, the Account field may not populate at the header level if it is populated at the line level. This issue is identified as a defect in the Accounting application. To resolve this, the Accounting version should be updated to Winter 2024 SP7 or a later release.

  • May 23, 2025
  • Knowledge

Title
AC: When Creating a Cash Entry (Native UI) the Field Account Not Polulates at the Header Level
URL Name
FFA-When-Creating-a-Cash-Entry-Native-UI-the-Field-Account-Not-Polulates-at-the-Header-Level

Product Area
Cash Entry
Release Version
Symptoms
  • Create a Cash Entry with a Cash Entry Line populating the Account field at line level. Please use the Native UI or Datastream or any Load tool
  • Account field is not populated at Cash Entry Header Level
Environment
  • Accounting
  • Winter 2024 SP4 version
Resolution
  • Updated Accounting version Winter 2024 SP7 or later
Cause
  • Knowledge Accounting defect
Additional Notes
Professional Services CloudCustomer Success CloudFinancial Management CloudCash & Bank Management
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Knowledge:AC: When Creating a Cash Entry (Native UI) the Field Account Not Polulates at the Header Level