InformationTitleJIRA: How to Check the Cause of a Failed Incoming EventURL NameJIRA-How-to-Check-the-Cause-of-a-Failed-Incoming-EventDetailsProduct AreaHelp Product AreaJiraRelease VersionHelp Release VersionEnvironmentHelp EnvironmentAll versionsAdditional NotesHelp Additional NotesProcedureHelp ProcedureNavigate to the PSA Direct for Jira Queue Status tabReview the error messages in the PSA Direct for Jira Queue Status tabCheck your email for any notifications containing error messagesIf you cannot identify the issue, raise a ticket with Certinia SupportObjectiveHelp ObjectiveThis article explains how to check the status of a Jira Queue, which shows the cause of any failed incoming events.
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