Journal Line Item Custom Fields Cleared On Updating Other Journal Line Items FieldsDec 12, 2024Knowledge
Content Standard GuideTitleJournal Line Item Custom Fields Cleared On Updating Other Journal Line Items FieldsURL NameJournal-Line-Item-Custom-Fields-Cleared-On-Updating-Other-Journal-Line-Items-FieldsInformationProduct AreaHelp Product AreaJournalsRelease VersionHelp Release VersionSymptomsHelp SymptomsWhen updating any other field on the journal line item Lightning page when the journal status is "Complete"The custom fields in the journal line item are cleared on SaveHowever, the fields can still be edited and saved on the journal line item detail page without issuesEnvironmentHelp EnvironmentAccountingSummer 2023 SP9, Winter 2025ResolutionHelp ResolutionCustomers are advised to update to the fixed version, which is now available in Certinia Accounting Spring 2024 SP10As a workaround, users can update the custom field values from the 'Journal Line Item detail' page to implement the required changes until the update is appliedCauseHelp CauseThis issue is categorized as a customer bug related to the behavior of custom fields with the journal line items Lightning pageAdditional NotesHelp Additional Notes
Was this article helpful?00Choose a general reason-- Choose a general reason --FeedbackUpload FilesUpload FilesOr drop filesSubmit