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ArticlesPSA: Error Message: "Error: URL No Longer Exists" When Start Task from Project Task Related List on Project Record

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PSA: Error Message: "Error: URL No Longer Exists" When Start Task from Project Task Related List on Project Record

An error message stating "URL No Longer Exists" may appear when starting a task from the 'Project Task' related list on a project record. This is due to a defect in page redirection affecting Professional Services Automation versions Fall 2018 SP9 and below. The issue is resolved in the Spring 2019 release. As a workaround, users should navigate to individual tasks to start or complete them.

  • Sep 18, 2023
  • Knowledge

Title
PSA: Error Message: "Error: URL No Longer Exists" When Start Task from Project Task Related List on Project Record
Summary
An error message stating "URL No Longer Exists" may appear when starting a task from the 'Project Task' related list on a project record. This is due to a defect in page redirection affecting Professional Services Automation versions Fall 2018 SP9 and below. The issue is resolved in the Spring 2019 release. As a workaround, users should navigate to individual tasks to start or complete them.
URL Name
PSA-Error-URL-No-Longer-Exists-When-Start-Task-from-Project-Task-Related-List-on-Project-Record

Release Version
Symptoms
  • Unable to start task from 'Project Task' related list on Project record
Resolution
  • This is a known defect fixed in PSA Spring 2019
  • The workaround is to start/complete tasks by navigating to individual tasks
Cause
  • Defect with page redirection in classic and lightning
Additional Notes
Customer Success CloudFinancial Management CloudProfessional Services Cloud
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Knowledge:PSA: Error Message: "Error: URL No Longer Exists" When Start Task from Project Task Related List on Project Record