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PSA: How to Disable the Slack Integration

The Slack integration for Professional Services Automation can be disabled. This involves removing the linked channel component and the outbound message for approvals. The process is completed by disabling the associated Slack permission set.

  • Jun 22, 2020
  • Knowledge

Title
PSA: How to Disable the Slack Integration
Summary
The Slack integration for Professional Services Automation can be disabled. This involves removing the linked channel component and the outbound message for approvals. The process is completed by disabling the associated Slack permission set.
URL Name
PSA-How-to-Disable-Slack-Integration

Release Version
Additional Notes
Procedure
  • To Disable Slack:
    1. Link Channel - remove the Component
    2. Approval - remove the Outbound Message that was configured during the setup process
    3. Disable the Slack Permission Set
Objective
  • How to disable the Slack Integration
Customer Success CloudFinancial Management CloudProfessional Services Cloud
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Knowledge:PSA: How to Disable the Slack Integration