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ArticlesPSA: When Adding Task in Timesheet Entry, checkmarks are deleted when making a new search

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PSA: When Adding Task in Timesheet Entry, checkmarks are deleted when making a new search

When adding task in Timesheet Entry, checkmarks are deleted when making a new search. This is determined a Feature Gap and an Idea was created to vote on

  • Jun 25, 2026
  • Knowledge

Title
PSA: When Adding Task in Timesheet Entry, checkmarks are deleted when making a new search
URL Name
PSA-When-Adding-Task-in-Timesheet-Entry-checkmarks-are-deleted-when-making-a-new-search

Release Version
All Versions
Symptoms
  • When adding Task in Timesheet Entry:
    1. Checkmark one Task
    2. Use Search field to find another Task > Checkmark
    3. Clear search. The latest Task is checked and the previous one is unchecked
  • Works fine in the old Time Entry UI when adding Task
Resolution
Cause
  • Known Feature Gap
Additional Notes
Time ManagementCustomer Success CloudFinancial Management CloudProfessional Services Cloud
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Knowledge:PSA: When Adding Task in Timesheet Entry, checkmarks are deleted when making a new search