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ArticlesPSA: When Submitting an Expense Without Attachment an a Validation an Error Occurs and the Expense Lines Duplicate

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PSA: When Submitting an Expense Without Attachment an a Validation an Error Occurs and the Expense Lines Duplicate

  • Sep 18, 2024
  • Knowledge

Title
PSA: When Submitting an Expense Without Attachment an a Validation an Error Occurs and the Expense Lines Duplicate
URL Name
PSA-When-Submitting-an-Expense-Without-Attachment-an-a-Validation-an-Error-Occurs-and-the-Expense-Lines-Duplicate

Product Area
Expense Management
Release Version
Symptoms
  • When trying to submit a expense without an attachment and having a validation rule to avoid this and error occurs. Also is duplicating expense lines
  • Steps to replicate: 
    1. App launcher > Multiple Expense Entry UI > Enter a Project/Assignment > Enter Type > enter Description > Enter Amount and do not attach a receipt
    2. Click Submit
  • Error message appears: Delete failed. First exception on row 0 with id aDoS90000000NXhKAM; first error: INSUFFICIENT_ACCESS_OR_READONLY, insufficient access rights on object id: []
    Error is in expression '{!resetBatchProcessor}' in page pse:expenseentry: Class.pse.fflib_DatabaseWriter.DatabaseWriter.deleteRecords: line 113, column 1
    Class.pse.fflib_DatabaseWriter.InheritedSharing.deleteRecords: line 352, column 1
    Class.pse.fflib_SObjectUnitOfWork.DeleteOperation.commitWork: line 908, column 1
    Class.pse.fflib_SObjectUnitOfWork.AllOperation.commitWork: line 941, column 1
    Class.pse.fflib_SObjectUnitOfWork.commitWork: line 620, column 1
    Class.pse.fflib_SObjectUnitOfWork.commitWork: line 571, column 1
    Class.pse.UnitOfWorkWrapperImpl.commitWork: line 88, column 1
    Class.pse.ExpenseEntryController.resetBatchProcessor: line 1145, column 1

 

Environment
  • Professional Services Automation
  • Version: Summer 2023 SP7
Resolution
  • Updated the Professional Services Automation version Summer 2023 SP10
Cause
  • Known Professional Services Automation defect
Additional Notes
Professional Services CloudCustomer Success CloudExpense ManagementFinancial Management Cloud
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Knowledge:PSA: When Submitting an Expense Without Attachment an a Validation an Error Occurs and the Expense Lines Duplicate