RM: Two Assignments Reference Same Resource Request in the Split Assignment FunctionalityJul 16, 2025Knowledge
Content Standard GuideTitleRM: Two Assignments Reference Same Resource Request in the Split Assignment FunctionalityURL NameRM-Two-Assignments-Reference-Same-Resource-Request-in-the-Split-Assignment-FunctionalityInformationProduct AreaHelp Product AreaResource ManagementRelease VersionHelp Release VersionSymptomsHelp SymptomsWhen splitting an assignment using work planner, the original assignment references the resource request and schedule from the original resource request, and the new assignment created from the split assignment functionality has a new schedule, but references the original resource request.When going to the resource request, which is referenced on both the original and new assignments, you can only see the original assignment and original schedule referenced. EnvironmentHelp EnvironmentProfessional Services AutomationAll versionsResolutionHelp ResolutionThis is expected behavior; when splitting an assignment, the original resource request criteria remain unchanged, so there is no need to generate a new resource request.The purpose of splitting an assignment is to assign a different resource for the same piece of work (using the same RR criteria).To replace the resource and create a new resource request, use the Split to Resource Request feature. This allows users to edit the new resource request if planning to staff it using different criteria.CauseHelp CauseWorking as intendedAdditional NotesHelp Additional Notes
Was this article helpful?00Choose a general reason-- Choose a general reason --FeedbackUpload FilesUpload FilesOr drop filesSubmit