ArticlesRetirement: XL Plus

When Will Certinia End Support for XL Plus?

In September 2023, Certinia announced that XL Plus will no longer be supported or accessible after October 31st, 2024. It is recommended that users migrate their reports to xRB. For help with migration, request a Reporting Hotline session or attend a Reporting & Analytics clinic.

Why was XL Plus Retired?

Windows Support

• XL Plus is currently supported on Windows 10 and prior versions, Office 16, and Windows OS/PC
• It is not supported on Windows 11 (although there are reports of it working occasionally), Office 365 and Mac
• Microsoft is moving towards Office 365 and away from standalone software. They intend to stop support of Windows 10 on October 2024

Analytics Compact 2.0

• XL Plus works with CRM Analytics lenses built in Compact 1.0
• All new lenses are automatically built with Compact 2.0 which is not supported with XL Plus

Single Sign-On

• XL Plus does not work with single sign-on and the work to support is not quick, requiring a rewrite

API Retirement

• XL Plus currently uses API 32.0
• Salesforce regularly retires APIs which led to the retirement of XL Classic and Print formatter as the APIs stopped working
• Salesforce is currently retiring API 30.0

What are Some XL Plus Alternatives?

• Export Salesforce reports 
• Export Analytics
• Export Reporting/Action views
• External solution (https://www.xappex.com appears to support Salesforce report resources well, but has not been tested nor endorsed by Certinia. Other options may be available)

• On October 10, 2023, Certinia provided a webinar about XL Plus. Watch the following webinar to learn why XL Plus is being retired, when it was retired, and what alternatives are available (scroll down to the Retired Section to watch the video).
  • In the interim, please speak with either your implementation partner or CSM.