Loading
HelpCommunityTraining Center

ArticlesService Contracts: Stuck in Processing When Creating Service Contract Change Request

Knowledge Article

Service Contracts: Stuck in Processing When Creating Service Contract Change Request

When creating a Change Request from a Service Contract, the process may appear stuck. This issue occurs in Service Contracts version 2020.200. To resolve this, an upgrade to Service Contracts version 2020.200.1 is required.

  • Feb 12, 2022
  • Knowledge

Title
Service Contracts: Stuck in Processing When Creating Service Contract Change Request
URL Name
Service-Contracts-Stuck-in-Processing-When-Creating-Service-Contract-Change-Request

Product Area
service contracts
Release Version
Symptoms
  • Stuck in "processing" when creating a Change Request from a Service Contract 
Environment
  • Supply Chain Management version 2021.400.1
  • Service Contracts version 2020.200
Resolution
  • Upgrade Service Contracts to version 2020.200.1
Cause
  • Service Contracts version 2020.200.1 provides the fix for this issue. 
Additional Notes
Customer Success CloudOrder FulfillmentFinancial Management CloudProfessional Services Cloud
Was this article helpful?
00
Upload Files
Recommendations
No results for undefined
Loading
Knowledge:Service Contracts: Stuck in Processing When Creating Service Contract Change Request