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Knowledge Article

User is Unable to Select Print Check PDF

A user may be unable to select the "Print Check PDF" option due to insufficient access permissions. To resolve this, the "Accounting - Payment - Read Access" permission set must be assigned to the affected user. This action will grant the necessary access to view payments and enable the print check function.

  • Jun 28, 2023
  • Knowledge

Title
User is Unable to Select Print Check PDF
URL Name
User-is-Unable-to-Select-Print-Check-PDF

Product Area
Accounts Receivable
Release Version
Symptoms
  • User is unable to select Print Check PDF
Environment
  • Accounting
  • All Versions
Resolution
  1. Assign affected User(s) the Accounting - Payment - Read Access Permission Set
  2. Confirm that the affected User(s) can select Print Check PDF
Cause
  • Insufficient User access to view Payments
Additional Notes
Professional Services CloudCustomer Success CloudFinancial Management CloudAccounts Receivable
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Knowledge:User is Unable to Select Print Check PDF