Content Standard GuideTitlePSA: All the Buttons are Greyed out While Trying to run Project Actuals RecalcURL NamePSA-All-the-buttons-are-grayed-out-while-trying-to-run-Project-Actuals-RecalcInformationProduct AreaHelp Product AreaProject FinancialsRelease VersionHelp Release VersionSymptomsHelp SymptomsUnable to run Project Actuals RecalcAll the buttons are greyed out after selecting the Project for running Project Actuals RecalcEnvironmentHelp EnvironmentProfessional Services AutomationAll VersionsResolutionHelp ResolutionApply one of the options below to process the unprocessed Transaction Deltas records: For PSA versions before Fall 2018 Go to Transaction DeltasClick GoClick Unlock ActualsGo to All Tabs > Projects Actuals RecalcSelect the Project(s) to the processedClick DoneClick Lock , Delete, Calculate and Unlock buttons as they become available For PSA versions Fall 2018 and above Go to All Tabs (+) > Actuals VerifierClick Unlock ActualsGo to All Tabs > Projects Actuals RecalcSelect the Project(s) to the processedClick DoneClick Lock , Delete, Calculate and Unlock buttons as they become available Delete all App Logs using PSA: How to Delete App Logs in Bulk articleMake sure all Transaction Deltas tab are cleared, the App Log tab is cleared, and the scheduled Actual job is not running before the Project Actual Recalc is started once more as both try to lock the Actuals before processingCauseHelp CauseThere are unprocessed Transaction Deltas records that must be process to unlock the Project Actuals Recalc buttonsAdditional NotesHelp Additional NotesFor more information on running Projects Actuals Recalc please see the following Help document: Recalculating Resource and Project ActualsIn the Fall 2018 version the Unlock Actuals button has bee removed from the Transactions Deltas tab to the Actuals Verifier tab
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